At Honey and Soul LLC, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not happy with your jewelry, we are here to help.

Returns: If you encounter any issues with your order, please reach out to us immediately. We accept returns of unopened and unused items within 7 days from the date you received your order. To initiate a return, simply contact our customer service team, and we will guide you through the process. Please note that while we will issue a full refund for the item, shipping and handling charges are non-refundable.

Exchanges and Repairs: We take great care in packaging your items to ensure they arrive in perfect condition. Despite our efforts, if you receive a damaged item, we are committed to making it right. Contact us within 7 days of receiving your order, and we will offer a replacement or repair. Given the unique nature of our inventory, an exact replacement may not always be possible, but we will work closely with you to find a satisfactory solution.

Your satisfaction is our top priority, and we appreciate the opportunity to address any concerns you may have with your purchase.